Welcome to the future, where you can talk with the digital things around you: voice assistants, chatbots, and more. But these interactions can be unhelpful and frustrating—sometimes even offensive or…
Interaction Design
A UX Perspective on the PlayStation Store
The latest version of the PlayStation store was released last year, but thus far reviews have been very mixed. Some users have become so frustrated with the new UI that…
Let’s Talk About More Than the Weather
Imagine all of the things we could do with voice technology outside of setting a timer and asking about the weather. It’s foreseeable that voice technology is going to become…
Uncharted Waters: Why It’s Important to Design for Newcomers
As design professionals, we must consider design through various lenses to ensure we design for target audiences. If design relies on users’ mental models formed by their own perceptions and…
Interaction Design
Cut Your Design Sprint Time in Half
Traditionally, design sprints involve developers, designers, product managers, and other stakeholders coming together over the course of 5 days with the purpose of prototyping ideas, gathering…
Part 2: Real-World Example of Designing for Customer Intentions
In part one we introduced the Designing for Customer Intentions concept, in part two we dive into the method illustrated by a real-world example of putting it to use in…
Designing for Customer Intentions: Part 1
In the early days of design, website navigation was organized per department or line of business. We need to design more human-centered navigations, aimed at creating organic conversations with users.…
Designing User-Friendly Data Tables
Are you redesigning a data table for enterprise software? Suddenly you’re feeling overwhelmed. Possibly you’re looking at it wondering where to begin. Your designer eye is telling you this is…
Behavioral Science Can Help to Create the Right Mental Model for your Users
Mental models are a bit like windows in a house. If you look outside from one window, your view is different from another. As product designers, we get to build the…
The Era of UI Unification
Back in the early days of the Web, a lot of UI decisions were made on the fly, often having completely different sources of inspiration. There were few boundaries set:…