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UX Research
UX research at Zendesk: creating voices in all corners
Developing beautifully made, usable products that delight our customers starts with deep listening. That’s where our user experience (UX)… Continue reading on Zendesk Design »
Real Talk from a UX Researcher
I was chatting with a colleague the other day about a couple of team members who are at odds with each other, and she told me that I… Continue reading…
6 Things to Consider When Choosing Participants for the UX Research Interviews
Finding the right people is as important as asking the right questions. Continue reading on Medium »
Então você decidiu moderar testes de usabilidade?
Ser um moderador iniciante é desafiador, mas há habilidades que você precisa ter e pode desenvolver para ser bom nisso. Continue reading on SiDi Design »
Here are what UX methods to use and when to use them (UX Research cheat sheet)
The user experience can be improved at all stages of research and design through a number of popular methods. Continue reading on Medium »
Designing a useful product for the kitchen | Design Thinking Project.
Hello, and welcome to my first comprehensive design project. We’ve all spent time in the kitchen, whether we enjoy cooking or not. Continue reading on Medium »
Why you really struggle to recruit users for UX testing
Recently a fellow designer asked me what type of participants he should recruit to test his product. Continue reading on Bootcamp »